GENERAL TERMS AND CONDITIONSGeneral scope
The present General Terms and Conditions apply to all purchase contracts concluded via the website http://selenite.qa between us, Selenite, and you in your capacity as consumer.
Following you purchasing an item from our website, you are bound by your offer to purchase the goods chosen by you in your order.
Your order will be accepted by an email that will be sent to the email registered by you confirming the order.
We sell while supplies last only.
PRICES, COSTS AND PAYMENT TERMS
The price given on http://selenite.qa at the time the order is placed is the sale price.
Prices on Selenite do not include shipping costs unless it is expressly shown on the item that shall be bought or expressly provided by the seller.
Shipping costs are applicable to deliveries. These charges are shown to you prior to confirming your order.
Selenite website contains a large number of products / items and it is always possible that, despite our best efforts, some of the products / items listed on the site may be incorrect prices. Selenite will normally verify prices as part of our despatch procedure so that, where a Selenite Product’s correct price is less than our stated price, we will charge you the lower amount. If a product correct price is higher than the price stated on the site, we will normally, at our discretion, either contact you for instructions before dispatching the product or reject your order and notify you of such rejection.
Payment of goods is fundamentally possible by means of credit cards, debit cards and cash upon delivery.
All goods displayed on Selenite website might be shipped/delivered to the customer or user’s address. The customer/user shall be responsible for providing the right and precise address and contacting details. Goods shall be delivered/shipped by one of the carriers listed or provided alongside with the product itself. In case the user purchases an item from Selenite website, this item shall be delivered upon the confirmation of the user to his provided address. The user shall bear 100 % the full cost of delivering / shipment of the item/tools/product that he purchases from Selenite website. The user is the one responsible for providing false information or address or contact details to the seller or to Selenite website.
User agrees that in case of one of the received purchased goods / item product via one of the listed carriers not intact, broken or does not match the purchaser’s requirement/needs, Selenite website, shall not bear any responsibility or liability in this regard. Selenite shall not indemnify, compensate, reinstate any of the items/goods or their value. The user holds Selenite harmless from any responsibility or liability in this regard.
The method of delivery will be decided at our discretion.
We will inform you of the expected delivery date through your registered email address. This is an estimate and could be subject to change due to circumstances beyond our control.
Refunds for Selenite goods are only provided in limited instances and only within the first 14 days from your purchase of goods. Such refunds are only permitted where the Customer has taken all actions consistent with this Agreement. Refunds will not include a processing / postage fees that all customers and users must bear.
Given the speed that orders are prepared and dispatched at, sometimes we are unable to accept such requests.
In case refunds were permitted our payment will be within 14 working days of receiving your items in their original conditions.
We are not liable for return postage costs and it is your responsibility to pay postage fees,
Voucher Codes are valid on items that are not in the sale and therefore are full priced.
You cannot use voucher codes in conjunction with any other offer on our website.
Voucher codes are limited to certain time and cannot be used if they are expired.
The improper usage of a voucher may lead to the cancellation of your order.
All orders are subject to stock availability and we reserve the right to withdraw, amend or extend offers at any time, without prior notice.
As a purchaser, you are fully aware that all items / Goods / Products that are being bought through Selenite, are not subject to any kind of warranties. All purchased items / products/ goods are sold as /it is/. Such claims might only be sought against the supplier. All information pertaining to the supplier shall be located in the item/product/goods profile. Selenite is not responsible for providing a purchaser with any supplier-related contact details. Purchaser holds Selenite harmless against any kind of liability in this regard.
APPLICABLE LAW/ courts
These terms and conditions are subject to Qatari law. Qatari courts are the competent courts in case of any dispute arises out of this agreement.
CHANGES ON TERMS AND CONDITIONS
This TERMS AND CONDITIONS AGREEEMENT is subject to change in order to reflect any changes to the practices of SELENITE. The updates on terms and conditions will be effective as soon as it is published onto our website. Your continued usage of the services of SELENITE constitutes your agreement to be bound by this terms and conditions.